If you’re experiencing buffering or playback issues, try the following steps:
- Reboot your Wi-Fi router to refresh your internet connection.
- Change your VPN location — we recommend using the VPN details shared in your welcome email for best performance.
- Restart your device running the SpacumTV app.
- If the issue continues, submit a support ticket or email us at support@spacumtv.com. Be sure to clearly explain the issue and mention the device you’re using.
We’ll help you get back to smooth streaming quickly!