Getting Started 4 How do I sign up for SpacumTV or purchase a plan? I didn’t receive my login details. What should I do? Can I change my email or password later? Is there a free trial available?
Installation & Setup 4 How do I install the SpacumTV app on my Android, iOS, Windows, or Mac device? How do I install the SpacumTV app on a Samsung Smart TV? How do I install the SpacumTV app on an LG Smart TV? How do I install the SpacumTV app on Firestick?
Using SpacumTV 4 Why are some channels or movies not working? Can I watch SpacumTV on multiple devices at the same time? Can I download movies on SpacumTV to watch offline? Can I request for adding a new movie?
Subscription 4 Can I use a different payment method for renewal? How to renew my subscription? How do I cancel my SpacumTV subscription? Can I refer SpacumTV to others and get rewards?
Payment Process 4 Will I get a billing receipt or invoice? What should I do if I was charged incorrectly? Is my payment information safe and secure? Can I ask for a refund?
Troubleshooting 4 What should I do if SpacumTV is buffering or lagging? What should I do if SpacumTV is unusually buffering or freezing? What does “Channel Not Available” mean and how do I fix it? What should I do if there is no audio, no video, or audio/video sync issues?
