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What should I do if there is no audio, no video, or audio/video sync issues?

< 1 min read

  • If a specific channel or content has no audio or video, please contact us via chat or email at support@spacumtv.com, and we’ll work to resolve it quickly.
  • If all channels have audio/video problems or are out of sync, this usually means there is an issue with your device. Try these steps:
    1. Restart or reboot your device
    2. Reset the app if possible
    3. Check your internet connection

If the problem persists after these steps, reach out to our support team for further assistance.

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